Harbourgate Marina Club Policies

Cancellations 

For new trips, you can cancel within 24 hours of booking and receive a full refund. After that, if you cancel 30 or more days before check-in, you can receive a refund of any rental payments you’ve made, minus the booking fee and associated taxes. Read our full policy >

Travel insurance

We offer travel insurance—you’ll see the option to purchase it when booking your stay. It includes coverage for trip cancellation or interruption due to listed covered reasons, and additional benefits (such as for losses caused by travel delays or medical emergencies during your trip). Get more details >

Note: To purchase travel insurance, you must be a U.S. resident booking a home in the U.S.

Parking

  • Free parking is provided to guests at Harbourgate Marina Club located in the parking lot at the resort.
  • Guests are provided a parking permit at check-in which must be displayed at all times while parking on-site.
  • To ensure sufficient parking for all guests at the resort, parking permits are issued in accordance to the size of room.
  • We are unable to issue additional parking permits.
  • Trailer parking is not permitted on site.
  • 1-Bedroom Suites and smaller will receive 1 Parking Permit at check-in.
  • 2-Bedroom Suites and larger will receive 2 Parking Permits at check-in.

Housekeeping

Nightly Reservations

  • Towel and trash service is provided daily.
  • Daily Full Service Cleaning may be requested at the front desk for an additional charge.

Smoking

  • Harbourgate Marina Club is a smoke-free and tobacco-free Myrtle Beach resort experience. This includes all rooms, balconies, and common areas.
  • As a courtesy to other guests, and to maintain a clean environment, the use of electronic cigarettes, vaporizors, and smokeless tobacco of any kind is also prohibited.
  • If there is evidence of smoking in your room and/or your balcony, you will be charged a minimum $150.00 cleaning fee.
  • Violation of this policy may also result in eviction of stay.

Pet Policy

  • Pets are not permitted. However, all ADA recognized service animals are always welcome.

Covid 19 Information

>View our policies and practices relating to Covid 19

© 2021 Oceana Resorts. Oceana Resorts and related marks are registered trademarks and/or service marks in the United States and internationally. All rights reserved. Oceana Resorts, 1000 Second Avenue S., Suite 110, North Myrtle Beach, SC 29582.